Service Department Market Research & Analytics Intern - Summer 2026

Bosch Group•Hoffman Estates, IL

3d•$19 - $22

About The Position

Are you a highly analytical and curious individual with a passion for understanding market dynamics and industrial technology? Bosch Rexroth is seeking a motivated and detail-oriented intern to join our Service Department. This internship offers a unique opportunity to gain hands-on experience in market research and data analysis specifically focused on the US repair market for servo motors and drives. You will play a crucial role in helping us understand market trends, competitive landscapes, and customer needs, ultimately contributing to the strategic growth and efficiency of our service offerings.

Requirements

Currently pursuing a Bachelor's or Master's degree in Business Administration, Marketing, Economics, Industrial Engineering, Data Science, or a related field.
Strong analytical and problem-solving skills with an ability to interpret complex data and draw actionable insights.
Proficiency in Microsoft Excel (pivot tables, VLOOKUP, advanced formulas) is essential.
Familiarity with market research methodologies and data collection techniques.
Excellent written and verbal communication skills, with the ability to present information clearly and concisely.
Highly organized, detail-oriented, and able to manage multiple tasks effectively.
Self-motivated and able to work independently as well as collaboratively in a team environment.

Nice To Haves

Experience with data visualization tools (e.g., Power BI, Tableau) is a strong plus.
Interest in industrial automation, motion control, or manufacturing industries is a plus.
Basic understanding of servo motors and drives, or a willingness to learn quickly, is advantageous.

Responsibilities

Market Sizing & Segmentation:
Research and analyze the overall size and growth trends of the US servo motor and drive repair market.
Identify and segment the market by industry, customer type (e.g., OEM, End-User), and product type.
Competitive Analysis:
Identify and profile key competitors in the US servo motor and drive repair market (e.g., independent repair shops, other OEMs, third-party service providers) along with gaining an understanding of our position in the in the US market from a pricing standpoint.
Analyze their service offerings, pricing strategies, strengths, weaknesses, and market share (where data is available).
Customer Needs & Pain Points Analysis:
Conduct secondary research (industry reports, online forums, competitor reviews) to understand common customer challenges and expectations related to servo motor and drive repair.
Potentially assist with qualitative research (e.g., developing survey questions, analyzing interview transcripts) if applicable.
Data Collection & Analysis:
Gather data from various internal sources (e.g., CRM, service records, sales data) to identify trends in repair types, failure modes, and service demand.
Utilize external data sources (e.g., industry reports, trade publications, economic data) to enrich analysis.
Clean, organize, and analyze large datasets using tools like Microsoft Excel, Power BI, or similar.
Reporting & Presentation:
Prepare clear, concise, and impactful reports and presentations summarizing research findings and insights.
Present key findings to the Service Department leadership team and other relevant stakeholders.
Strategic Recommendations:
Based on research and analysis, contribute to identifying potential opportunities for Bosch Rexroth to expand or refine its servo motor and drive repair services.
Suggest areas for process improvement or new service offerings.
Ad-Hoc Projects:
Assist with other ad-hoc market research or data analysis projects as needed within the Service Department.