Service Delivery Manager

Aqualis • Florence, SC

21h • Onsite

About The Position

AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. They provide clients with environmental compliance while inspiring change by preserving and protecting water. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. The company prides itself on respect, loyalty, integrity, and inclusion, with a culture supported by core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. AQUALIS is committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM).

Requirements

• Background check and drug test are part of the pre-employment process
• Ability to acquire and maintain a DOT Health Card
• Ability to maintain insurable status under the company's auto policy
• Possess an analytical approach to stormwater drainage management
• Proficient with mobile technology (i.e. iPads, Laptops, Email, etc.)
• Willing to travel and be away from home 4-5 days per week
• Able to perform duties in all types of weather conditions in order to monitor effectiveness of SCMs

Responsibilities

• Leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion
• Identifying and documenting stormwater drainage issues needing repair.
• Performing general environmental maintenance activities.
• Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer.
• Disposing of sediment, trash, and debris from stormwater systems.
• Performing physical labor in a variety of weather conditions.
• Completing maintenance & inspection reports and tracking crew expenses
• Consistently executing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW)

Benefits

• Competitive annual pay raise potential
• Paid vacation time
• Eligibility to enroll in a company sponsored group healthcare plan
• 401(k) matching
• Real flexibility and growth potential
• Personal and professional development through continuing education, investment in tools and technology, and position-related training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed