Service Delivery Manager
Capgemini•New York, NY
409d
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About The Position
As an Engagement/Service Delivery Manager at Capgemini, you will oversee the delivery of IT support services for a client in the medical/pharmaceutical domain, ensuring compliance with Service Level Agreements (SLAs) across multiple global teams. Your role will involve managing project delivery, client relationships, financial performance, and internal and external reporting, while coordinating with various teams to meet staffing and service requirements.
