Service Delivery Manager
Presidio•Irving, TX
355d
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About The Position
As an internal Service Delivery Manager (SDM) with Presidio, you will oversee seamless service delivery to clients. This role is critical for ensuring services are delivered efficiently, meet customer expectations, and align with service level agreements (SLAs). The SDM is the main point of contact between Presidio and the client, ensuring that all aspects of service delivery are managed effectively. The SDM is pivotal in bridging the gap between technical teams and clients, ensuring that Presidio services are delivered effectively, efficiently, and aligned with business objectives.
