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The Service Delivery Manager-ITSM CMDB Process Manager is responsible for developing and executing a comprehensive CMDB strategy that aligns with the organization's IT service management objectives. This role involves overseeing the design, implementation, and maintenance of the CMDB, ensuring data integrity and accuracy, and integrating the CMDB with various ITSM processes. The position requires collaboration with IT leaders and stakeholders, as well as continuous improvement of configuration management processes.