Service Delivery Director - Aquatics

YMCA of Greater Richmond•Powhatan, VA

6h•$46,000•Onsite

About The Position

The YMCA of Greater Richmond is currently seeking a full-time, highly motivated, mission-driven, team-oriented professional to serve as our Service Delivery Director. We are seeking a Service Delivery Director to lead and oversee the Aquatics department , which includes the supervision of staff. A primary continued focus of this role will be the growth of aquatics programing and over-all branch membership, aiming to enhance our community impact and organizational reach. This position will be located at the Powhatan YMCA. Key Responsibilities The Director will be responsible for staff development, program enhancement, and member engagement. The Director will oversee our swim lesson program, supervise and schedule lifeguards, manage our water exercise schedule and instructors, and ensure the cleanliness and safety of our pool. Responsibilities include developing and implementing programs; coordination and scheduling of swim lessons and other programs; on deck supervision of programs and lifeguards; and teaching their own group swim lessons or providing in-water support for instructors teaching lessons throughout the week. The Director will work closely and collaboratively with other departments to engage members and provide excellent service, as well as partnering with schools and community members. This is a hands-on position that will require afternoons, evenings, and weekends.

Requirements

At least two years of aquatics management experience
Strong interpersonal and organizational skills
Demonstrate the ability to successfully create and run programs
Build relationships with members and staff
Attention to detail and leadership skills
Current CPR-Pro, AED, First Aid, 02, and YMCA/Red Cross/Ellis lifeguard certifications

Nice To Haves

Bachelor's degree is preferred
YMCA Swim Lesson Instructor certification and experience are preferred
Trainer-level and water fitness certifications are desired, but not required

Responsibilities

Staff development
Program enhancement
Member engagement
Oversee swim lesson program
Supervise and schedule lifeguards
Manage water exercise schedule and instructors
Ensure the cleanliness and safety of our pool
Developing and implementing programs
Coordination and scheduling of swim lessons and other programs
On deck supervision of programs and lifeguards
Teaching their own group swim lessons or providing in-water support for instructors teaching lessons throughout the week
Work closely and collaboratively with other departments to engage members and provide excellent service
Partnering with schools and community members