District Manager – Field Service Operations

Baker Hughes

About The Position

As a Service Delivery Coordinator, you will: Health, Safety & Environment: Protect the health and safety of personnel and the environment by conducting all activities in line with Baker Hughes’ non-negotiables, applicable processes, and cultural pillars. Contract & Quote Management: Ensure assigned contracts/quotes are fully understood and capitalized upon. Job Coordination: Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries. Scheduling & Dispatching: Responsible for scheduling and dispatching resources in line with job requirements. Client Relationship Management: Act as the primary contact for the client during job preparation, execution, and close-out. Manage the relationship to ensure business success for Baker Hughes. Risk & Escalation Management: Be familiar with the client’s process for Management of Change (MOC) and escalation. Ensure proper processes are followed when there is a risk of not achieving client objectives (e.g., requests to operate outside product specifications or execute work not aligned with Baker Hughes SOP). Promptly escalate issues that can impact service delivery. Financial Accountability: Ensure invoices align with contract/quote, prevent revenue leakage, and support timely cash collection. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Starting early / finishing early Starting late / finishing late Flexibility within the day or week to get the job done Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.

Responsibilities

Protect the health and safety of personnel and the environment by conducting all activities in line with Baker Hughes’ non-negotiables, applicable processes, and cultural pillars.
Ensure assigned contracts/quotes are fully understood and capitalized upon.
Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
Responsible for scheduling and dispatching resources in line with job requirements.
Act as the primary contact for the client during job preparation, execution, and close-out.
Manage the relationship to ensure business success for Baker Hughes.
Be familiar with the client’s process for Management of Change (MOC) and escalation.
Ensure proper processes are followed when there is a risk of not achieving client objectives (e.g., requests to operate outside product specifications or execute work not aligned with Baker Hughes SOP).
Promptly escalate issues that can impact service delivery.
Ensure invoices align with contract/quote, prevent revenue leakage, and support timely cash collection.

Benefits

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
You will have a choice of coverage options that best suit your needs.
Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

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