Service Coordinator 8:00 AM - 4:30 PM

WESLEY WOODS SENIOR LIVING INC • Atlanta, GA

3d • $24 - $30

About The Position

Under the direct supervision of Executive Director, Residential Administrator or designee, this position is responsible for developing and linking social service provider organizations with residents of a retirement community and their families, consulting with families, residents, and community management as needed. The Service Coordinator will assist in providing a dignified, respectful, and resident-centered environment.

Requirements

• College degree in Social Work, Gerontology, Psychology or Counseling.
• Two or more years of experience in social services delivery required, preferably with senior citizens.
• Demonstrated knowledge of the aging process, elder services, disability services, and support services for the elderly.
• Basic knowledge of Medicare and supplemental insurance programs.
• Must be proficient in Microsoft office products.
• The ability to read, write and follow written/oral instructions in English.
• Excellent communications skills.
• Ability to multi-task and be organized.

Nice To Haves

• Supervisory or management experience preferred.
• Experience in a retirement community preferred.

Responsibilities

• Responsible for general case management, intake, and referral services to all residents in a senior living environment.
• Creates linkages with agencies and service providers in the community and negotiates best service pricing. Builds a directory of providers for use by both staff and residents.
• Develops collaborative efforts for families, friends, volunteers, and community resources to create a support network for residents.
• Refers and links residents to service providers in the general community for case management, personal assistance, homemakers, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness and legal advocacy.
• Constructs case plans in coordination with community assessment services.
• Keeps management team informed on issues related to aging in place and service coordination to expand their knowledge of the aging process and improve working with residents.
• Trains community residents in the obligations of being a resident or coordinates such training. Educates the residents on service availability, application procedures, client rights.
• Helps residents build informal support networks with other residents, family, and friends.
• Upholds current knowledge of federal and state regulations. Attends continuing education classes as required. Demonstrates continued professional work ethic and behavior.
• Additional responsibilities assigned as required.

Benefits

• Wesley Woods Senior Living offers a comprehensive benefit plan to eligible team members to include health, dental vision, retirement benefits, short term disability, long term disability and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level