Service Coordinator

Goodwill of Southwestern Pennsylvania•Pittsburgh, PA

18d•$37,960 - $39,478

About The Position

The Service Coordinator will facilitate individual service plan development and provide intensive, community–based support, accessing the full menu of needed and available services to attain housing stability. Responsibilities include but are not limited to assessing participants’ strengths and needs, helping to develop documents, and implementing goals and goal plans. The Service Coordinator will provide appropriate referrals and assist participants with accessing support services to address barriers to housing stability. This position will routinely monitor goals and housing stabilization plans for modification and completion. The Service Coordinator is instrumental in meeting participants’ housing needs and connecting customers with the local community to obtain the resources needed to enhance outcomes.

Requirements

High school diploma or equivalent AND 5 years of experience required.
OR Associate degree AND 2 years of experience required.
OR Bachelor’s degree AND 1 year of experience required.
Required Degree(s ): Human Services, Psychology, Rehabilitation Science, Social Work, or related field.
Required Experience : Must be related to locating community and social services for at-risk and/or vulnerable populations. Additionally, any experience with homelessness, supportive housing, mental health, D/A, the unemployed/ underemployed, ex-offenders, and CYF is required.
Qualified candidates must have a valid driver's license and reliable transportation for local travel.
Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.

Responsibilities

Participating in initial client intake and assessment to determine program eligibility.
Developing, documenting, and overseeing the full implementation of a comprehensive service plan that meets clients’ needs, including making and tracking referrals to external providers.
Coordinating with supervisors and the Supportive Housing team to prepare apartments for habitation according to HUD Habitability Standards – utilities on, appliances operational, appropriate furnishings, and household goods.
Providing direct service and support to customers accessing Goodwill services by assisting customers with self-advocacy issues, conducting a needs assessment, and implementing pre-employment and/or other life-domains supports.