Service Coordinator

XPEL • Dallas, TX

9d

About The Position

The Service Coordinator will ensure that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL.

Requirements

• High School Diploma or GED
• 3+ year(s) in a similar role
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
• Ability to communicate professionally and effectively
• Excellent phone, interpersonal, and organizational skills
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision
• Ability to speak, read and write in English

Responsibilities

• Gaining knowledge of XPEL products
• Assisting customers with questions on XPEL products and services
• Assist with creating and maintaining installer schedules and scheduling of customer installs
• Track order progress and communicate with customers accordingly
• Check-in vehicles and inspect for pre-existing damages
• Creating estimates, invoicing and billing
• Reporting and processing of RA’s and payment credits.
• Collect Resale tax documents for all locations
• Process and train other Service Coordinators on Accounts Receivable
• Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
• Create are review job lists for all locations
• Assisting the Market Manager with administrative and office work as needed
• Occasionally helping to shuttle vehicles from one location to another (current driver license required)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED