Service Coordinator

TEL Staffing & HRPensacola, FL
20h$22Onsite

About The Position

We are now hiring a full-time Service Coordinator for an HVAC company in Pensacola FL.

Requirements

  • MUST be proficient in Word, Excel, & Outlook
  • Will be required to pass Data entry assessment testing.
  • Dispatch experience is preferred.
  • Must pass a pre-employment background check and drug test.

Nice To Haves

  • Dispatch experience is preferred.

Responsibilities

  • Develop work schedules
  • Dispatch technicians
  • Forecast scheduling for preventative maintenance
  • Run reports in office to review jobs
  • Maintain spreadsheets
  • Modify scheduling to meet the needs of new job orders
  • Communicate through email
  • Record and maintain files of work, customer requests, services performed, charges, expenses, inventory, and other dispatch information
  • Will be a backup in the office to other Service Coordinators
  • Ensure all invoices are received in a timely manner
  • Assist in preparing job quotes
  • Handle incoming customer calls and emails
  • Assist managers with daily timesheets
  • Follow up with customers with pending jobs
  • Assist Technicians with warranties and type email proposals
  • Forecast workload with 2-3 days advanced notice
  • Manage claims, promotions, and rebates
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service