Service Coordinator

TEL Staffing & HR • Pensacola, FL

20h • $22 • Onsite

About The Position

We are now hiring a full-time Service Coordinator for an HVAC company in Pensacola FL.

Requirements

• MUST be proficient in Word, Excel, & Outlook
• Will be required to pass Data entry assessment testing.
• Dispatch experience is preferred.
• Must pass a pre-employment background check and drug test.

Nice To Haves

• Dispatch experience is preferred.

Responsibilities

• Develop work schedules
• Dispatch technicians
• Forecast scheduling for preventative maintenance
• Run reports in office to review jobs
• Maintain spreadsheets
• Modify scheduling to meet the needs of new job orders
• Communicate through email
• Record and maintain files of work, customer requests, services performed, charges, expenses, inventory, and other dispatch information
• Will be a backup in the office to other Service Coordinators
• Ensure all invoices are received in a timely manner
• Assist in preparing job quotes
• Handle incoming customer calls and emails
• Assist managers with daily timesheets
• Follow up with customers with pending jobs
• Assist Technicians with warranties and type email proposals
• Forecast workload with 2-3 days advanced notice
• Manage claims, promotions, and rebates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed