Service Coordinator

Burkhart • Irving, TX

29d • $57,000 - $61,000

About The Position

As a Branch/Service Coordinator your responsibilities include scheduling and coordinating the activities of the field service team, project management, customer service, administrative support, event planning, directing general office workflow, managing business schedules and travel coordination, and generally solving problems. You are the main point of contact for clients of Burkhart’s repair and installation services as well as merchandise clients and sales team members. Your fast-paced regional sales & service team requires someone who looks around corners to plan ahead on behalf of the region and who serves as a firm and steady anchor to ensure the team remains focused on what is important. Success in this role requires an energetic, organized, customer-service focused person who will enjoy playing a supporting role at the center of sales activity and processes.

Requirements

• Associate degree, vocational certification, or other educational program related to office management, logistics, business administration, or closely related field.
• 2 years of scheduling and dispatching experience, or 3 years of customer service/administrative experience.
• The associate must maintain a valid driver’s license, maintain a good driving record (as defined by Burkhart’s liability insurance), and be insurable at all times. This position may require associates to drive Burkhart vehicles to deliver parts or equipment to client worksites.

Nice To Haves

• Experience with service coordination, scheduling, dispatching, inventory management, and/or customer service.

Responsibilities

• Scheduling and coordinating the activities of the field service team
• Project management
• Customer service
• Administrative support
• Event planning
• Directing general office workflow
• Managing business schedules and travel coordination
• Solving problems
• Main point of contact for clients of Burkhart’s repair and installation services as well as merchandise clients and sales team members
• Plan ahead on behalf of the region
• Ensure the team remains focused on what is important

Benefits

• Competitive salary of $57,000 - $61,000 annually.
• Comprehensive benefit package including medical, dental and vision coverage.
• Generous PTO Program, Paid Sick Leave, 8 paid holidays, and an anniversary day to celebrate your work anniversary.
• 401k program, Long-term disability, Short-term disability, and other supplemental benefits.
• Opportunity to work with a supportive team in a fast-paced environment.
• Career growth and advancement.
• Family owned for 135+ years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees