Service Coordinator - Outpatient ICCS
About The Position
Join Eliot – A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Eliot’s Outpatient Clinic is seeking a Service Coordinator to provide Intensive Community Care and Support (ICCS). Eliot's Outpatient Clinic provides evidence-based evaluation, counseling, and medication management for children, families and adults with mental health and substance use needs. In this role, the Service Coordinator will develop and implement goal-oriented service plans, provide side-by-side interventions, and oversee the day-to-day needs and overall service delivery of consumers in the program. The ideal candidate must have a strong commitment to mental health recovery and the ability to establish supportive relationships with persons served.
Requirements
- Requires a bachelor’s degree in psychology, social work or related field
- Experience working with individuals with mental illness and co-occurring medical and/or substance use disorders.
- Valid driver's license and reliable transportation (required for the transportation of clients to and from appointments and activities as needed)
Responsibilities
- Engage and contact newly referred consumers within 24 hours of referral complete assessment(s) and initiate service planning.
- Participate in all service planning and interagency Planning Meetings both internally and externally as directed.
- Provide side by side interventions to consumers that focus on problem solving, skills training, modeling behavior optimism and encouragement.
- Develop and implement a goal-oriented service plan in accordance with Quality Improvement Standards, sound practice, and in collaboration with consumer and treatment team.
- Facilitate consumer treatment compliance and community stability through use of aggressive outreach, education, support, hands-on assistance and teaching consistent with identified service provision goals.
- Utilize motivational interviewing, trauma informed care and other best practices with all aspects of service delivery.
Benefits
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
