SERVICE COORDINATOR WY

Volunteers of America Northern Rockies • Riverton, WY

1d • Onsite

About The Position

The Supportive Services for Veteran Families (SSVF) Service Coordinator is responsible for providing best practices in case management to assist low-income Veteran families who are homeless or at risk of homelessness to regain stability in permanent housing after experiencing a housing crisis and homelessness. Volunteers of America strives to exemplify its foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. The organization is committed to providing opportunities that help staff grow and enhance their skill sets, investing in on-the-job training and offering professional development opportunities, coaching, and career pathways to promote staff advancement.

Requirements

• Associate degree with a minimum of two years of case management experience or closely related experience
• High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience
• Valid driver's license
• Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems

Nice To Haves

• Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience

Responsibilities

• Conduct outreach activities in respective communities to identify Veterans who qualify for the SSVF program
• Provide best practices in case management to help qualified Veterans obtain immediate housing and achieve long-term stability
• Help identify strengths and barriers with clients to ensure best SSVF services, VOA services and community services are made available
• Cultivate productive relationships with the appropriate community resources to ensure referrals and wrap-around services for Veterans
• Maintain case management data in the Homeless Management Information System (HMIS), case management system and other data systems as needed
• Ensure ongoing education of programmatic changes through online SSVF training and SSVF program guide updates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree