Service Coordinator

TEKsystems • Howell Township, NJ

44d • $20 - $21 • Onsite

About The Position

We are a telecommunications servicing provider in search to hire a Service Coordinator. We provide telecommunication installations and services to commercial and enterprise level customers throughout the northern and central Jersey areas. The hired Service Coordinator will be performing (but not limited to): taking in service calls for assessments, scheduling our service teams for projects, recommending servicing solutions, documenting needed actions in our proprietary systems application.
This position is an "IN OFFICE" position.
Monday - Fri 8am - 5pm

Requirements

• Customer Servicing experience (as this position will deal with phone calls and emails)
• Great organizational skills
• Scheduling experience

Responsibilities

• taking in service calls for assessments
• scheduling our service teams for projects
• recommending servicing solutions
• documenting needed actions in our proprietary systems application

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees