Service Coordinator

Maxim Crane Works, LP • Beaumont, TX

1d

About The Position

Assists the Service Manager thoroughly document all aspects of work performed on
company owned and operated equipment and vehicles.

Requirements

• High School Diploma or GED
• 1+ years' experience in parts and service in a similar industry such as equipment rental, auto parts service, etc.
• 1+ years' experience using a CMMS system
• Advanced organizational, time management, and communication skills
• Moderate computer skills and knowledge of CMMS systems
• Moderate ability to build strategic working relationships
• Advanced problem-solving skills and attention to details
• Moderate level ability to read, comprehend, and create instructions, short correspondence and memos.
• Moderate level ability to present information in one-on-one and small group situations to other employees.

Responsibilities

• Orders, tracks, and receives parts for crane repairs and maintenance.
• Labels and stages parts and materials for repairs and maintenance once received at the branch.
• Orders shop supplies and PPE for mechanics and technicians.
• Communicates with vendors via phone and email regarding shipments and orders.
• Opens and maintains work-orders and purchase-orders in RentalMan and OnBase systems.
• Assists the Service Manager with all aspects of service department - including communicating schedules with mechanics and technicians, ensuring paperwork is complete and accurate for work orders and machine documentation, and maintaining vendor and crane files.
• Completes weekly inventory cycle counts and assists with an annual audit in warehouse to maintain accuracy in ordering, receiving, usage and adjustments to inventory.
• Helps maintain warehouse order and cleanliness.
• Collects timesheets and billing tickets from mechanics and technicians and check for accuracy before submitting to payroll and billing departments.
• Performs other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED