Service Coordinator - Ira Lexus of Danvers
About The Position
Overview Ira Lexus of Danvers is part of the fast-growing Group 1 Automotive , a leader in automotive retail. We are looking to add a qualified, SERVICE ADMIN to our team! In addition to competitive pay, we offer our associates the following benefits: Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Responsibilities Thoroughly inspect service repair orders and/or parts invoices for proper completion, legibility and accuracy Collect the total retail charges from the customer in cash, check or authorized charge account Properly document charge purchases according to the policies established by the office manager Calculate and enter the warranty charges applicable Complete the accounting section of the repair order as directed by the business manager File repair orders as directed by service department management Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available Qualifications Previous Service Department experience is preferred Ability to perform accounting duties Outstanding communication skills both verbal and written Professional appearance and outstanding work ethic Great attitude with a high-energy personality Superior customer service skills Self-starter and self-motivated Ability to work well in a process-driven environment The compensation for this position ranges from $55,000 to $65,000 per year. Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are aligned with our company’s values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend! All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
Requirements
- Previous Service Department experience is preferred
- Ability to perform accounting duties
- Outstanding communication skills both verbal and written
- Professional appearance and outstanding work ethic
- Great attitude with a high-energy personality
- Superior customer service skills
- Self-starter and self-motivated
- Ability to work well in a process-driven environment
Responsibilities
- Thoroughly inspect service repair orders and/or parts invoices for proper completion, legibility and accuracy
- Collect the total retail charges from the customer in cash, check or authorized charge account
- Properly document charge purchases according to the policies established by the office manager
- Calculate and enter the warranty charges applicable
- Complete the accounting section of the repair order as directed by the business manager
- File repair orders as directed by service department management
- Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available
Benefits
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
