Service Coordinator - Grants Pass Propane

NEXGEN TEAM LLC•Grants Pass, OR

2d•$25 - $28•Onsite

About The Position

We’re looking for a responsible, motivated individual to join our Propane team! The Service Coordinator plays a key role in supporting the propane service department by managing work orders, coordinating technicians, maintaining inventory, and ensuring exceptional customer service between customers and our team. This position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Carson has been synonymous with quality and service since 1938. Originating as a heating oil provider in Portland, we have expanded our reach across the Pacific Northwest, offering a diverse range of services including fuels, lubricants, propane, industrial solutions, and more. Our commitment to customer satisfaction drives our success and inspires our dedicated team!

Requirements

High school diploma or equivalent. College degree and/or relevant training / certifications are a plus.
Knowledge of the propane industry and service job processes.
Must have excellent written and oral communication skills.
Ability to multi-task and work efficiently in a fast-paced professional environment.
Strong time management skills to meet time-sensitive deadlines.
Possess strong computer and business math skills.
Experience with Microsoft Outlook, Windows & Excel. Ability to learn and excel in Field Service.
Successfully complete a pre-employment drug screen and background investigation.
Must have valid driver’s license with clean driving record.

Nice To Haves

College degree and/or relevant training / certifications are a plus.

Responsibilities

Deliver outstanding customer service to current and prospective clients.
Create, manage, and close service work orders from initiation to completion.
Oversee inventory control for service and tank refurbishing departments, including reordering parts and generating purchase orders.
Schedule & coordinate service technicians, and communicate effectively with customers
Perform end-of-month inventory counts and spot checks throughout the month.
Process billing for service work orders and handle accurate data entry.
Assist with daily and monthly closing tasks.
Perform general administration duties and other tasks as required.
To learn, maintain, and operate all processes associated with the position, including document management and scheduling.
Being responsible and reliable; prompt and regular attendance a must.
Be a conscientious team member who will complete work in a timely, accurate, and thorough manner.
Maintain a team environment with leaders, other employees, and departments.
Maintain a high level of customer service and friendly atmosphere.