Service Coordinator-HUB

Archdiocese of Philadelphia•Various locations, PA

About The Position

The Service Coordinator will play a pivotal role in supporting the mission of the Church of Philadelphia by managing and coordinating the efforts of volunteers. This individual will ensure that volunteer programs align with gospel values, foster community engagement, and provide meaningful opportunities for individuals to contribute their time and talents. The ideal candidate is a highly organized, compassionate, and mission-driven professional with strong interpersonal and communication skills. The person in this role will report to the Hub Director and in collaboration with the Pastor and the Strategy Office.

Requirements

Bachelor’s degree in nonprofit management, social work, or a related field preferred, or equivalent experience.
Minimum of 2 years in volunteer coordination, program management, or a similar role; experience in faith-based or nonprofit settings is a plus.
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficiency in using volunteer management software and office tools.
Ability to work collaboratively and independently in a dynamic environment.
Commitment to the values and mission of the Church of Philadelphia.
Compassionate, empathetic, and culturally sensitive approach to working with diverse groups.
A proactive problem-solver with strong leadership abilities.
Compliance with Safe Environment policies.

Nice To Haves

Bi-Multilingual preferred.

Responsibilities

Volunteer Recruitment & Onboarding: Develop and execute strategies to recruit a diverse and passionate group of volunteers. Organize outreach efforts, including presentations, events, and digital campaigns in coordination with the Communications Manager, to attract new volunteers. Facilitate orientation and training programs to equip volunteers with the knowledge and skills needed for their roles.
Volunteer Management: Nurture a cadence of prayer among Volunteers Schedule and assign volunteers to projects and tasks based on their skills, interests, and availability. Provide ongoing support, guidance, and mentorship to ensure a positive volunteer experience. Monitor and evaluate volunteer performance, offering constructive feedback and recognition for achievements.
Program Development: Collaborate with leadership to develop and expand volunteer initiatives that align with the Parish leadership. Identify and address community needs by creating opportunities for service that align with Catholic values. Ensure compliance with policies, procedures, and safety guidelines in all volunteer activities including safe environment compliance.
Relationship Building: Act as the primary liaison between volunteers and the Parish. Foster strong relationships with community members, parishioners to enhance volunteer programs. Organize appreciation events and recognition initiatives to celebrate volunteer contributions.
Administrative Duties: Maintain accurate records of volunteer hours, activities, and feedback using appropriate tools or systems. Prepare regular reports for leadership on the impact and effectiveness of volunteer programs. Manage budgets related to volunteer activities and secure resources as needed.