Service Coordinator II

National Church Residences•Austin, TX

About The Position

Competitive Pay – Awesome Benefits! Part time 20 hours a week Tejas Cove located in Austin, Texas- 61 units located in Austin , Texas is a senior apartment community with a team of property management professionals that are unmatched in the area! National Church Residences is the nation’s largest provider of affordable senior housing and health care services. We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Requirements

Education: Bachelor’s degree in social work or a related field preferred.
Experience: Two or more years of experience delivering social services to elderly and/or family populations preferred.
Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
Assume responsibility for coordinating programs and activities for residents
Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents.
Identify low-cost service providers and/or negotiate discounts.
Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
Develop a Resource Directory that includes a listing of state and/or local service providers
Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
Provide quality customer service to all residents, addressing concerns and assisting with basic needs
Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
Monitor, document, and relay any feedback or concerns from residents and their families
Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Benefits

Medical Insurance – several options available
Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts
Paid Time Off ( PTO ) and Paid Holidays
Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
Reimbursement for Tuition expenses
Employee Discounts including Tickets, Retail, etc.
Short-Term & Long-Term Disability coverage
Accident, Hospital Indemnity & Critical Illness Insurance
Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more
Programs may vary depending on Full Time, Part Time or Contingent status