Service Coordinator-Family Directed Services

The Moore Center • Manchester, NH

402d • $39,520 - $41,600

About The Position

The Service Coordinator role at The Moore Center is crucial for providing support and coordination for individuals with developmental disabilities. This position focuses on ensuring that clients receive the necessary services and resources to thrive, while also managing relationships with clients, families, and service providers. The ideal candidate will have strong administrative skills, experience in program development, and a passion for behavioral health and social work.

Requirements

• Bachelor's degree in Social Work, Psychology, or a related field; relevant experience may be considered in lieu of degree.
• Experience working with individuals with developmental disabilities is preferred.
• Strong administrative skills with the ability to manage multiple tasks effectively.
• Demonstrated ability in program development and management.
• Excellent relationship management skills with a focus on building trust and rapport with clients and families.
• Knowledge of budgeting processes related to program management is a plus.
• Strong supervisory skills with the ability to lead a team effectively.
• Excellent communication skills, both verbal and written.

Nice To Haves

• Demonstrate a commitment to The Moore Center's values.
• Comply with all state, agency and department policies and procedures.
• Demonstrate a strong emphasis on customer service skills, both to clients and all staff.
• Ability to handle multiple tasks simultaneously while presenting a professional demeanor at all times.
• Possess strong time management and organization skills, including the ability to prioritize multiple tasks and ensure timely follow through.
• Ability to work independently and as part of an inter-disciplinary team.
• Demonstrate creative, innovative thinking and problem solving.
• Interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems.
• Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master new software.

Responsibilities

• Demonstrate knowledge of NH Regulations (He-M 503, 507, 521, 522, 525, 1001, 1201) and ensure compliance with regulations.
• Develop and implement individualized service plans that align with clients' needs and goals.
• Coordinate services and resources for individuals with developmental disabilities, ensuring access to appropriate support.
• Supervise staff involved in the delivery of services, providing guidance and support as needed.
• Manage relationships with external agencies, service providers, and stakeholders to facilitate effective communication and collaboration.
• Conduct regular assessments of client progress and adjust service plans as necessary.
• Maintain accurate documentation of client interactions, service plans, and progress reports.
• Participate in budgeting activities related to program management to ensure efficient use of resources.
• Provide training and support to staff on best practices in behavioral health and social work.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree