Service Coordinator/Case Manager
About The Position
Kern Regional Center is one of 21 private, non-profit regional centers contracted by the State of California through the Department of Developmental Services (DDS) to coordinate community-based services and support for individuals with developmental disabilities and their families. Kern Regional Center services over 10,000 individuals in Kern, Inyo and Mono Counties. Our counties cover approximately 22,000 square miles with a population of over 945,000 people. Kern Regional Center is looking for dedicated Service Coordinator/Case Manager who is ready for the next challenge. This individual will provide overall service coordination, advocacy, services arrangement for consumers and families. They will be responsible for the development and implementation of the consumer’s Individual Program Plan (IPP), Person Center Plan (PCP), progress reports and the consumer’s annual reviews, who are in traditional and/or Self-Determination Program. The individual may provide follow-up, reassessments and periodic review of consumer’s progress and program effectiveness. They may be required to seeks community resources and provide information and referral. The Service Coordinator may initiate the purchase of vendored services and monitors service delivery. They will be required to keep abreast of state and federal regulations, agency policies and procedures, and guidelines related to consumer services.
Requirements
- BA/BS degree preferably human services or human behavioral science such as social work, psychology, sociology, guidance and counseling, criminal, and child development and two (2) years of experience working with the developmentally disable or appropriate experience.
- is detailed-oriented and highly organized.
- has strong overall computer skills, proficient with word processing, spreadsheet and presentation software, as well as industry specific.
- has strong written and verbal communication skills.
- Provide timely and responsive customer service, communicating with others respectfully and effectively in person, on the phone, by email or in writing.
- Must have valid driver's license, DMV printout, and reliable transportation.
Nice To Haves
- Bilingual language fluency (Spanish/English) highly desirable.
Responsibilities
- Provide overall service coordination, advocacy, services arrangement for consumers and families.
- Responsible for the development and implementation of the consumer’s Individual Program Plan (IPP), Person Center Plan (PCP), progress reports and the consumer’s annual reviews, who are in traditional and/or Self-Determination Program.
- Provide follow-up, reassessments and periodic review of consumer’s progress and program effectiveness.
- Seeks community resources and provide information and referral.
- Initiate the purchase of vendored services and monitors service delivery.
- Keep abreast of state and federal regulations, agency policies and procedures, and guidelines related to consumer services.
Benefits
- Generous health, dental and vision plan for employee and their dependents
- Generous paid time off
- Life, AD&D, Long Term Disability Plans
- Flexible Spending Account (FSA)
- Various voluntary insurance and retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees
