Service Contract Specialist
About The Position
BlueStar is a leading global solutions-based distributor of point-of-sale, bar-coding, data collection, radio frequency identification (RFID), and wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. We are looking for motivated and self-starting service contract specialist to join our team. This position is responsible for providing detailed oriented contract support for the vendor's line on a day to day.
Requirements
- All candidates must have experience in management functions: planning, organizing, directing and controlling financial and material resources which include:
- Complete understanding of all aspects of added value business development
- Must be an excellent communicator, face to face and over the phone
- Proficient with the Microsoft Office Suite IE: Word, Outlook, Excel, Power Point
- Writing skills must be sharp and defined
- Understand distribution models and basic concepts of reseller channels
- Knowledge of the POS and AIDC channel is a plus
- Candidates must have a four-year college degree
Responsibilities
- Work with vendor's Services team to build relationships
- Work with BlueStar's sales reps to maintain our service attach and renewal rates
- Process Services daily discount programs (price exceptions and deal registrations)
- Assist BlueStar's sales reps in quoting and processing service renewals
- Provide tools to offer to VARs to help win Service opportunities
- Support sales team on Service issues and concerns
- Assistance in the training of BlueStar sales staff service offerings
- Execution of the Vendor/BlueStar annual Business Plans for sales regions
- Assistance in asset management of all Vendor's products and service SKUs
- Assist in the development of content for all of the marketing and business development collateral for BlueStar/Vendor micro-sites, catalogs, solution sales sheets, product mailers, newsletters, and other promotional programs
- Assist other BlueStar BDMs and Partners in the development of Solution Bundles including any of the Vendor's services
- Advise and notify BlueStar's management team of all Vendor business activities and concerns via BlueStar's reporting weekly and monthly reporting mechanisms and meetings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
