Service Consultant

Hyundai Motor America • Towson, MD

43d • $50,000 - $150,000

About The Position

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. We have an opening for an experienced service advisor. We have a strong commitment to customer service and team work. Mileone is a respected local company with opportunity for growth. We have a strong pay plan and a lot of customer traffic.

Requirements

• High School
• Less than 1 year experience

Responsibilities

• Initiating automotive services and repairs by ascertaining vehicle performance problems and service requests
• Verifying warranty and service contract coverage
• Developing estimates
• Writing repair orders
• Maintaining customer records
• Serve as the communicator and liaison between the customer and technician
• Ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees