Service Consultant

BERGSTROM AUTO-posted 4 days ago

Full-time • Entry Level

Onsite • Appleton, WI

5,001-10,000 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! Bergstrom Audi of Appleton

Guest Interaction: Greet guests warmly and assist with their service needs, providing clear and accurate information.
Service Coordination: Schedule and manage service appointments, ensuring timely and efficient service delivery.
Communication: Keep guests informed about the status of their vehicle service, including any additional repairs needed.
Sales: Recommend additional services and products that enhance the guest’s experience and vehicle performance.
Problem Solving: Address and resolve guest concerns or issues in a professional and timely manner.
Documentation: Maintain detailed records of guest interactions, vehicle service history, and any special requests.
Team Collaboration: Work closely with technicians, parts consultants, and other team members to ensure guest satisfaction.

Experience: Previous experience in automotive service consulting or a related field is preferred.
Knowledge: Strong understanding of automotive services, repairs, and maintenance. Familiarity with various makes and models.
Guest Service Skills: Excellent communication and interpersonal skills. Ability to build rapport with guests and provide a high level of service.
Organizational Skills: Strong attention to detail and the ability to manage multiple tasks simultaneously.
Technical Skills: Proficiency with service management software and other relevant computer systems.
Education: High school diploma or equivalent required. Additional certification in automotive technology or service management is a plus.

Competitive Compensation
Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
Exclusive Discounts: Save on vehicles, service, and parts
Financial Security: 401(k) plan with company match (for full-time team members)
Work-Life Balance: Paid holidays (for full-time team members)
Wellness Support:
Wellness Program
Free Team Member Clinic
Access to a Free Health Coach
Employee Assistance Program
Team Recognition: Employee Referral Program
Career Development: Ongoing training and opportunities for growth and advancement

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Customer Service Consultant Resume Examples

•

Cover Letter Examples

Service Consultant

Job Search Resources

Tools

Career Hubs

Guides

Company