Service Clerk

Smart & Final • Diamond Bar, CA

433d • $36,712 - $36,712

About The Position

The Service Clerk plays a crucial role in ensuring customer satisfaction and maintaining store organization at Smart & Final. This position focuses on providing excellent customer service, managing shopping carts, and ensuring the cleanliness and orderliness of the store environment. The Service Clerk is essential for creating a positive shopping experience for customers.

Requirements

• Ability to read and write English and interact with the general public and co-workers.
• Ability to read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds.

Nice To Haves

• Basic PC/Outlook skills
• Retail Management Certificate

Responsibilities

• Collect and organize shopping carts within the store and retrieve carts from the parking lot and surrounding areas.
• Assist customers with the loading of merchandise into shopping carts.
• Provide customers with assistance to and loading of their vehicles.
• Check retail prices on shelf for check stand personnel.
• Pull merchandise from check stand ('go backs') and return it to the proper shelf.
• Walk aisles and return any misplaced items to their proper location.
• Face merchandise on aisles as needed.
• Monitor cleanliness of store entrance: sweep front area inside and outside and pick up and empty trash regularly throughout the day, mop outside walkways and clean entrance/exit doors daily.
• Monitor cleanliness of store throughout the day: sweep, mop, and clean and restock restrooms as needed.

Benefits

• 10% Associate Discount to Shop Where You Work!
• 401(k) Retirement Benefit + Match
• Continuing Education Benefits
• And Much More!

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 101-250 employees