Service Clerical Assistant

The Cavco Family of Companies•Glendale, AZ

About The Position

Administrative – Answer, filter and prioritize phone calls and emails for the service department. Taking and delivering messages. Data entry into company's repair and parts system. Maintain service files Service Department – Input service work orders and close out completed works orders on a timely manner. Scheduling service calls and appointments between clients, retailers, builders, and service technicians. Cavco has built a reputation for quality, value and service since its founding in 1965. We deliver people’s dream of homeownership by creating affordable, energy efficient homes. Our mission is to create a luxurious, affordable home for everyone! You’re helping make a difference in your community, come be a part of the noble work we are doing!

Requirements

Technology Savvy – PCs, smart phones, tablets, work-related applications, video conferencing and other remote work tools.
Internet & MS Office Suite – Outlook, Word, Excel, PowerPoint
Able to multi-task and self-prioritize
Reliable, dependable, flexible and punctual
Must be able to act independently and use own judgment regarding how to handle incoming requests and information
Process and relay confidential and critical information with discretion
Demonstrated customer focus and ability to work with staff at all levels
Good communication skills
Positive attitude, self-starter, collaborative
Highly effective in a team environment
Creative problem-solver, detail-oriented
Ability to adapt and change in a fast paced, dynamic environment

Nice To Haves

Construction Experience is preferred.

Responsibilities

Answer, filter and prioritize phone calls and emails for the service department.
Taking and delivering messages.
Data entry into company's repair and parts system.
Maintain service files
Input service work orders
Close out completed works orders on a timely manner.
Scheduling service calls and appointments between clients, retailers, builders, and service technicians.