Recognized as aâ¯Milwaukee Journal Sentinelâ¯Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Join our team and be the first point of contact for customers making policy changes, reporting claims, paying bills, or reaching us through the company switchboard. This position offers both remote and hybrid work locations.⯠Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.⯠Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events. PLEASE NOTE: This role offers part-time hours (Tue 10:00-6:30, Thu 2:30-6:30, Fri 2:30-6:30, and Sat 7:30-4:00) and applicants must be able to work these hours every week. Primarily supports customers making policy changes, reporting a new claim, paying bills, and/or performing company switchboard functions.