Service Center Specialist

Sedgwick•Elgin, IL

7d•$16 - $17

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Service Center Specialist PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks depending on the client program.

Requirements

HS diploma or GED required.
Associate degree from an accredited college or university preferred.
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Strong customer service skills
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Associate degree from an accredited college or university preferred.

Responsibilities

Sets up and enters new claims into claims management system.
Inputs and reviews notes/diaries in claims management system as instructed.
Processes total loss duties to determine ACV and Salvage returns
Processes E-mail; handles filing, faxing and photocopying.
Reviews, prepares, creates, and/or sends letters, reports, and forms.
Answers and initiates telephone calls, and may provide customer service as required.
Other activities/projects as assigned including the preparation and distribution of computer reports.
Performs other duties as assigned.
Supports the organization's quality program.