The Service Center Manager oversees all day-to-day operations of the service branch with a business owner mindset. The position is responsible for managing the day-to-day activities of the service department, supervising shop foreman/ technicians, service advisors, and other branch operations staff, ensuring exceptional customer satisfaction, and driving profitability through efficient operations and up selling of services, balancing customer growth, team enablement, and system discipline with clear P&L ownership and proactive communications.