Automotive Customer Service - Service Cashier

Cooper Auto Group•Shawnee, OK

About The Position

Joe Cooper Ford of Shawnee is accepting applications for a Service Cashier. The Service Cashier provides a high level of customer service and engagement while receiving payment for maintenance and repairs. The cashier's responsibilities include but are not limited to: Reviewing the service bill for accuracy and cost Calculate customer's invoice utilizing dealership software Ensure appropriate manufacturer of 3rd party warranties were applied if applicable Receive proper method of payment from customers and record appropriate amount received on applicable repair order Relay and customer customer concerns, questions, and/or needs to the service team Be the voice of the dealership to ensure complete customer satisfaction was delivered Perform other duties as requested by management

Requirements

High school diploma or GED required
Ability to read and comprehend instructions and information
Basic computer and data entry skills
Professional appearance and grooming standards
Ability to work well with customers maintaining poise and professionalism at all time while exhibiting a friendly, helpful attitude.

Nice To Haves

Previous automotive service cashier experience a plus
Previous experience with CDK software a plus

Responsibilities

Reviewing the service bill for accuracy and cost
Calculate customer's invoice utilizing dealership software
Ensure appropriate manufacturer of 3rd party warranties were applied if applicable
Receive proper method of payment from customers and record appropriate amount received on applicable repair order
Relay and customer customer concerns, questions, and/or needs to the service team
Be the voice of the dealership to ensure complete customer satisfaction was delivered
Perform other duties as requested by management