Service Cashier - Stevens Creek BMW

Sonic Automotive • Santa Clara, CA

7d • $21

About The Position

The Service Cashier will be responsible for handling cash, credit, and debit transactions accurately and efficiently, while also assisting customers with inquiries related to payments, invoices, and other financial matters. The Service Cashier will be responsible for booking and scheduling service appointments with customers that contact the dealership via the internet to schedule or inquire about service repairs.

Requirements

• Ability to multi-task to book and schedule appointments in-person or over the phone.
• Basic computer skills with computers and office machines (Copier, credit card machine, telephone, adding machine)
• Strong interpersonal and communication skills.
• Must be comfortable with basic math calculations and possess a good eye for detail to avoid errors.
• Ability to work independently and as part of a team in a fast paced environment
• Strong organizational and time management skills
• Previous experience as a Cashier and making/setting appointments
• Previous experience working in an automotive dealership
• Required: All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Responsibilities

• Receive and process cash transactions for vehicle purchases, parts, and service payments, ensuring accuracy and compliance with dealership policies and procedures.
• Perform regular cash counts and reconcile discrepancies as needed.
• Calculate the customer's bill using the dealership's computer system.
• Process credit card and debit card transactions securely, verifying account information, obtaining proper authorizations, and issuing receipts promptly.
• Handle check payments, ensuring proper documentation and verification.
• Generate and process invoices for vehicle sales, service, and parts transactions.
• Give cash refunds accurately to customers for approved returned merchandise.
• Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
• Assist service department with taking phone calls to schedule appointments.

Benefits

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees