Service Cashier / Customer Service Representative

Mazda Infiniti Roseville • Roseville, CA

5d

About The Position

At Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2001. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then this might be the place for you. We are seeking a friendly, detail-oriented Service Cashier / Customer Service Representative to join our dealership team. This role is a key point of contact for our service customers and plays an important part in delivering an excellent customer experience. The ideal candidate is organized, dependable, and comfortable working in a fast-paced, customer-focused environment.

Requirements

• Previous cashier, customer service, or dealership experience preferred
• Strong customer service and communication skills
• Basic math and cash-handling accuracy required
• Comfortable using computer systems and scheduling software
• Ability to multitask and remain organized in a busy environment
• Reliable, punctual, and detail-oriented
• Valid driver’s license may be required

Responsibilities

• Greet service customers in a professional and courteous manner
• Schedule and manage service appointments accurately and efficiently
• Process customer payments, including cash, credit, and check transactions
• Balance, record, and reconcile daily cash and payment transactions
• Assist customers with loaner vehicle check-out and return procedures
• Maintain accurate records related to loaner vehicles and customer documentation
• Answer incoming phone calls and direct inquiries as needed
• Communicate effectively with service advisors and other dealership staff
• Ensure compliance with dealership policies and procedures

Benefits

• Medical, Dental and Vision insurance
• Available Supplemental Insurance
• 401K with Employer Contribution
• Paid Vacation
• Paid Sick Pay
• Six Paid Holidays for many job categories
• Tenure Recognition
• Clean Safe Work Environment
• Helpful Supporting Staff
• Thorough Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed