Automotive Dealer Service Department BDC Call Center Rep
About The Position
Service Call Center Representative wanted for family-owned and operated Cadillac/GMC/Hyundai dealership in Laguna Niguel, Ca. Requires a focus in customer service, phone etiquette, and email etiquette. This position requires answering incoming service calls and setting service appointments, responding to service emails, and completing outbound calls to clients. This is a FULL-TIME position with benefit option after 60 days. Hourly plus bonus opportunities per appointments shown. Prior call center experience is a plus but not mandatory. Laguna Niguel Cadillac, GMC, Hyundai Serving as Laguna Niguel GMC, Cadillac, and Hyundai dealer, Laguna Niguel Cadillac GMC,and Hyundai, has the vehicle you have been looking for. Located at 28332 Camino Capistrano, we are at an easy drive from Mission Viejo. At Laguna Niguel Cadillac GMC, Hyundai our convenient location and varied selection of new and used cars, trucks and SUVs makes us an excellent choice. If you are a Laguna Niguel GMC, Cadillac, Hyundai customer looking for a trustworthy dealer, visit us soon. We are also happy to serve our Irvine GMC,Cadillac, and Hyundai customers as well! Company Website: www.lagunaniguelautogroup.com
Requirements
- Focus in customer service
- Phone etiquette
- Email etiquette
Nice To Haves
- Prior call center experience
Responsibilities
- Answering incoming service calls
- Setting service appointments
- Responding to service emails
- Completing outbound calls to clients
Benefits
- benefit option after 60 days
- bonus opportunities per appointments shown
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
