Premier Truck Group-posted 3 months ago
Full-time • Entry Level
Springfield, MO
1,001-5,000 employees

Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

  • Close repair orders when repairs are complete
  • Resolve and process all claims corrections and charge-backs daily
  • Assist Customer Service Representatives with closing open repair orders
  • Assist Customer Service Representatives and Service Technicians with questions
  • Assist management with special projects, audits, reports, etc., as requested
  • Maintain positive communications/relationships with service and all departments
  • Perform all other duties as assigned
  • Knowledge of trucking equipment installation and repairs
  • Excellent verbal and written communication skills
  • Demonstrated customer service skills
  • Ability to read and comprehend written instructions and information
  • Knowledge of automotive parts
  • Two years of experience in an office position
  • Ability to deal effectively, listen and communicate with all customers and co-workers
  • Ability to operate all necessary office equipment
  • 2-4 year’s related experience and/or training; or equivalent combination of education and experience
  • Employee Discounts
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Employee Assistant Programs
  • Paid Holidays and Paid Time Off
  • 401k Plan with Employer Match
  • Training
  • Work-Life Balance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service