SERVICE BOOKER
About The Position
Toyota of Kirkland, a dealership part of the O'Brien Auto Group, is looking to hire a Full-Time Service Booker. We are seeking a candidate who is friendly, articulate, enthusiastic and a self-motivated team player who demonstrates outstanding communication skills, maintains a positive attitude and provides an excellent work ethic in all responsibilities. The Service booker supports the service department by coordinating repair orders and ensuring efficient workflow throughout the service drive. This role helps maintain productivity, accuracy, and timely vehicle repairs while delivering excellent customer service.
Requirements
- Previous experience in an automotive dealership or service department preferred
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment
- Basic knowledge of automotive service operations is a plus
- Proficiency with computers and dealership management systems
- Strong communication and teamwork skills
- Attention to detail and time management abilities
Responsibilities
- Monitor the status of vehicles in the service department and update repair progress as needed
- Communicate with service advisors regarding job status, delays, and completion times
- Prepare, organize, and track repair orders and related documentation
- Help ensure parts availability and coordinate with the parts department when necessary
- Maintain accurate records in the dealership management system (DMS)
- Support workflow efficiency to maximize technician productivity and minimize vehicle downtime
- Follow dealership policies, safety procedures, and quality standards
Benefits
- Paid holidays pursuant to the annual holiday calendar (typically five holidays)
- Vacation – based on hire date and paid based on position.
- Medical/Dental/Vision/RX
- Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
- 401(k) plus company match
- Supportive team environment
- Opportunities for growth within the service department
- Competitive pay and benefits (as applicable)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
