SERVICE BOOKER

OBRIEN AUTO GROUPPortland, OR
6d$19Onsite

About The Position

Subaru of Portland, a dealership in the O'Brien Auto Group, is currently in need of a Full Time Service Booker. This position pays $19 per hour. All employees subject to eligibility requirements, we offer the following benefits: Paid holidays pursuant to the annual holiday calendar (typically five holidays) Vacation – based on hire date and paid based on position Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Responsibilities to Include: Invoice service repair orders. Input correct repair order descriptions when invoicing repair orders. Input technician flat rate times. Input labor for repairs and maintenance, following designated labor grid Ensure hard copy of repair order is filled out, as per manufacturer guidelines. Verify hard copy of repair order has a technician time stamp and completed C.C.R. (Concern, Cause, Remedy). Communicate with service advisors as to completion of invoicing of repair order. Involve service manager or assistant service manager in cases where documentation is not correct on hard copy of repair order. Apply discounts to repair order only when correct coupon is attached to repair order. Only the service manager can authorize discounts when coupons are not supplied. Adhere to and comply with the dealership’s code of ethics. Perform other duties as assigned by management. Regular attendance is essential. Work in cooperative, positive & professional manner with all personnel in the company Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work. Must conform to company policy regarding non-discrimination and harassment. Equipment/Machines/Tools Typically Used: Pressure washers, steam cleaning equipment, water hoses and buckets, sponges, polishers, cloth rags, hand-held squeeze bottles, and mechanics hand tools. Rubber gloves to be worn as required. Chemicals: Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times. Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching. Lifting of 50lbs or less on an occasional basis and carrying of 25lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing, and crawling. Employment offers are contingent upon successful completion of a comprehensive background screening. Subaru of Portland is an equal opportunity employer and a drug-free workplace.

Responsibilities

  • Invoice service repair orders.
  • Input correct repair order descriptions when invoicing repair orders.
  • Input technician flat rate times.
  • Input labor for repairs and maintenance, following designated labor grid
  • Ensure hard copy of repair order is filled out, as per manufacturer guidelines.
  • Verify hard copy of repair order has a technician time stamp and completed C.C.R. (Concern, Cause, Remedy).
  • Communicate with service advisors as to completion of invoicing of repair order.
  • Involve service manager or assistant service manager in cases where documentation is not correct on hard copy of repair order.
  • Apply discounts to repair order only when correct coupon is attached to repair order. Only the service manager can authorize discounts when coupons are not supplied.
  • Adhere to and comply with the dealership’s code of ethics.
  • Perform other duties as assigned by management.
  • Regular attendance is essential.
  • Work in cooperative, positive & professional manner with all personnel in the company
  • Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
  • Must conform to company policy regarding non-discrimination and harassment.

Benefits

  • Paid holidays pursuant to the annual holiday calendar (typically five holidays)
  • Vacation – based on hire date and paid based on position
  • Medical/Dental/Vision/RX
  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
  • 401(k) plus company match
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