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The Service BDC Representative at the International Autos Group plays a crucial role in managing the business development center (BDC) operations. This position is designed for individuals who are passionate about customer service and have a strong background in sales and management. The representative will be responsible for overseeing the lead management process, ensuring that all leads are tracked and followed up on promptly. This role requires a proactive approach to managing day-to-day operations within the center, which includes collecting and analyzing performance metrics to improve efficiency and effectiveness. In addition to managing leads, the Service BDC Representative will provide training and ongoing support to call center representatives, fostering a collaborative environment that encourages team success. The representative will also be expected to handle customer inquiries and calls as needed, ensuring that all customer interactions are handled with professionalism and care. This position is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the growth and success of the organization. The International Autos Group is committed to promoting employee growth and development, making this an excellent opportunity for individuals looking to advance their careers in the automotive industry. With a family-owned atmosphere and a focus on strong work ethics, employees can expect a supportive environment that values hard work and dedication.
