Service BDC Representative - Ron Tonkin Acura
About The Position
Join an Award-Winning Team at Ron Tonkin Acura! Ron Tonkin Acura, located at 9655 SW Canyon Rd, Portland, OR 97225, is gearing up for an exciting year ahead - and now is the perfect time to become part of our success story! We're looking for a Service BDC Representative to join our dynamic and customer-focused service department. As one of the nation's most recognized Acura dealerships - honored with the Precision Team Award 25 times - we take pride in delivering exceptional service, fostering growth, and creating a workplace where our employees thrive. If you have strong communication skills, a professional phone presence, and previous dealership experience, we'd love to hear from you.
Requirements
- Prior experience in either a Reception, Call Center, or BDC Representative Role.
- Professional appearance and behavior.
- Computer and phone literacy.
- Phone etiquette and communication skills.
- Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen
Responsibilities
- Scheduling customers into our online system.
- Dispatching roadside assistance.
- Delivering world-class customer service in a fast-paced work environment.
- Proactive outbound service scheduling.
- Answering phone and email correspondence.
Benefits
- Health Insurance starting at under $100 per month.
- Dental, Vision, and Company-Paid Life Insurance.
- Employee Assistance Plan.
- 401(k) with Company Match.
- Paid Time Off that accrues from Day 1.
- An excellent menu of voluntary benefits.
- Employee pricing for you and your family on vehicles, parts, and service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
No Education Listed
Number of Employees
51-100 employees
