Service BDC Representative - Ron Tonkin Toyota
About The Position
Ron Tonkin Toyota is one of the fastest-growing dealerships in the Greater Portland Area. With business booming, we are interested in adding a motivated Service BDC Representative to our Service Team. Our Service BDC Representatives play a key role on our team, acting as the face and voice of our Service Department. Your job would revolve heavily around providing exceptional customer service. The ideal candidate would have a bright personality and previous experience operating a phone system and computer.
Requirements
- Prior experience in either a Reception, Call Center, or BDC Representative Role is preferred.
- Professional appearance and behavior.
- Computer and phone literacy.
- Excellent phone etiquette and communication skills.
- Candidates must be 18 years or older with a clean driving record, valid driver's license, and able to pass a criminal background and drug screen.
Responsibilities
- Scheduling customers into our online system efficiently.
- Assisting customers with rental vehicle arrangements.
- Delivering world-class customer service in a fast-paced work environment.
- Proactive outbound service scheduling and follow-up.
- Answering service calls and managing email correspondence.
Benefits
- Health Insurance starting at under $100 per month.
- Dental, Vision, and Company Paid Life Insurance.
- Employee Assistance Plan (EAP).
- 401k with Company Match.
- Lucrative Paid Time Off that accrues from Day 1.
- An excellent menu of voluntary benefits!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
No Education Listed
Number of Employees
51-100 employees
