Service BDC Receptionist/Scheduler
About The Position
Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Ford of Bozeman is hiring for a Service BDC Receptionist/Scheduler to join our service team. At Kendall Ford of Bozeman, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Bozeman. Some of the benefits of working with Kendall are: Competitive pay Competitive Paid Time Off and Paid Personal Leave Career path development opportunities Discounts on parts, service and vehicle purchases for you and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan w/ Fidelity Accident and Illness supplemental plans Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Montana, Idaho, Oregon, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest.
Requirements
- high level customer service experience
- demonstrate time management
- strong work ethics
- strong communication skills
- work history showing strong customer service experience
- comfortable on the phone; taking up to 30 calls per hour
- required schedule is Monday - Friday 8am to 5pm
Nice To Haves
- valid driver's license
- acceptable driving record
Responsibilities
- fielding all calls for the service department
- answering client questions
- connecting them with the correct service advisor
- taking messages as needed
- greeting clients in person occasionally
- completing out-bound calls to schedule service recall appointments
- provide service updates
Benefits
- Competitive pay
- Competitive Paid Time Off and Paid Personal Leave
- Career path development opportunities
- Discounts on parts, service and vehicle purchases for you and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan w/ Fidelity
- Accident and Illness supplemental plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
