Service Assurance Technician- Perrysburg

Omni Fiber LLC

16d

About The Position

The Service Assurance Technician will be directly involved with engineering residential, business and MDU deployment. You will work closely with construction upon FDH launches to ensure a smooth launch. This position will be responsible for the locating of our fiber optic lines as needed.

Requirements

• 2 years of fiber optic experience, fusion splicing preferred.
• Possess and maintain a valid state driver's license and acceptable driving record.
• High school diploma
• Ability to lift and move up to 80 lbs.
• Weigh less than 285 lbs since this is required for ladder safety.
• At times work in small, confined spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work.
• Ability to identify wire and cable colors.
• Must be able to manage multiple projects at one time and prioritize them.
• Physical ability to work from a kneeling or standing position for long periods.
• Ability to read prints and assist with redlines/construction drawings.

Nice To Haves

• Residential/business fiber installation experience
• Outside plant fiber optic splicing and troubleshooting experience
• Outside plant cable locating experience
• Project Management is preferred but not required.
• Able to use Microsoft suite of applications including word, excel, and power point.
• Skilled in basic telephony and computer equipment
• Familiar with PLP/Coyote cases and following best practices for installation.
• Familiar with aerial drop/cable installation, mechanical terminations, and testing.
• Moderate network troubleshooting skills
• Experience with VoIP and customer alarm systems.
• Fiber optic training certifications

Responsibilities

• Locate fiber optic lines throughout our entire plant.
• Audit cabinets and NAP's for issues prior to market launches.
• Survey and engineer enterprise business and MDU projects.
• Perform quality checks on installation technicians.
• Fantastic customer service skills and professional attitude
• Assist with maintaining and updating facility records.
• Physical ability to work in various environments such as attics, crawl spaces, and adverse weather.
• Operate company vehicle/equipment safely and professionally.
• Perform on-call rotation duties after regular business hours.
• Ability to communicate technical information to non-technical people.

Benefits

• Competitive Pay
• 401(k) with Employer Matching Contribution up to 4%
• Professional Development Reimbursement and Advancement Opportunities.
• Company Paid Holidays (8 days)
• Floating Holidays (3 days)
• Paid Time Off (15 days)
• Medical, Dental, and Vision
• Life Insurance and Short-Term Disability
• HSA enrollment option with Employer Contribution
• Monthly internet and cell phone allowances
• Mileage reimbursement
• Paid company training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED