Service Associate

Perspire Sauna Studio of Summerlin•Las Vegas, NV

116d•$12•Onsite

About The Position

The Studio Service Associate position is responsible for the turnover of sauna rooms and maintaining a welcoming and meticulously clean studio environment while assisting the sales associates. We are looking for a candidate who is reliable, fast-paced yet detailed, possesses a positive attitude and solid work ethic. The Studio Service Associate's are critical to our business because they provide the exceptional standard of cleanliness that Perspire is known for and that sets us apart from the rest!

Requirements

Impeccable attention to detail
Good time management skills and the ability to multitask
Comfortable working for extended periods of time on your feet in a fast-paced environment
Customer-service oriented
Excellent interpersonal skills to ensure clear, effective communication with all guests and fellow team members
Consistently show a positive attitude & accountability for own actions
Willing to work in and promote a team oriented environment
Must have general availability, including weekends

Nice To Haves

Prior experience in customer service is a plus!
MindBody software experience is a plus!

Responsibilities

Promptly turn over sauna room when the guests exits, ensuring that it is clean and prepped for the next appointment
Process towel shipments and maintain cold towel process
Create towel bundles and place for guest accessibility
Welcome and greet clients enthusiastically
Support Sales Associates through miscellaneous tasks including sales and back of house duties
Promote the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership
Understand and speak to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
Respond to guest inquiries and administer studio tour to new guests
Use our software to manage appointments. MindBody software experience is a plus!
Answer phones; Call and schedule leads, guests and members.
Accommodate members, making them feel relaxed and welcome
Answer all questions about services and the facility
Provide consistent, top-notch guest service
Maintain clean facility and studio appearance