Service Assistant
About The Position
At Servco Kona, we provide top notch service to our customers! Apply and be the primary point of contact for our customers in getting their service needs completed in a timely and efficient manner. Learn more about our service consultant position by visiting https://www.youtube.com/watch?v=FB5wHc7biQg At Servco, service is at the heart of what we do. While our daily commitment to service focuses on our customers and community, it really starts with serving and taking care of our team members. Helping create Life:Moments that matter to you, whether at home or at work, is our secret to being recognized as one of Hawaii’s Best Places to Work for 17 years!
Responsibilities
- Greet and check in service customers and conduct vehicle walk-around
- Scans VIN with iPad and checks current mileage
- Open repair order and review appointment lines with customer
- Review and update customer information with customer
- Identify the condition of the vehicle, take photos of the vehicle with the iPad and notate damages on the Digital Walk Around Sheet.
- Run parts to the Service Technicians as needed
- Shuttle service customers back home or to work location and pick-up and drive them back to the service facility when vehicle is done
- Also provides coverage when the existing shuttle driver is unavailable
- Secure vehicles and ensure all doors and windows are locked
- Shuttle vehicles pending pre-delivery inspection between service and sales lots
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
