Service Asset Manager

BEUMER GroupSomerset, NJ
19d$120,000 - $130,000

About The Position

The Service Asset Manager is responsible for driving lifecycle planning, modernization strategy, and long-term value growth of the company’s installed base of intralogistics automation systems. This role serves as the central owner of asset data, lifecycle intelligence, and modernization planning, working cross-functionally with Service Directors, Service Operations, and Sales to ensure customers’ systems remain reliable, up-to-date, and aligned with evolving operational needs. The position plays a critical role in transforming installed base data into actionable service strategies, enabling proactive lifecycle management, modernization opportunities, and sustainable service revenue growth.

Requirements

  • Bachelor’s degree in Engineering, Supply Chain, Business, or a related field (or equivalent experience).
  • 7+ years of experience in asset management, lifecycle management, obsolescence management and installed base management service management, within industrial automation, intralogistics, or related industries
  • Strong understanding of long-life industrial systems and service-based business models
  • Experience working with asset databases, CMMS, ERP, or service management tools
  • Strong analytical and data management skills
  • Ability to translate technical asset data into actionable business strategies
  • Excellent cross-functional collaboration and communication skills
  • Customer-focused mindset with a proactive, long-term view of asset performance
  • Comfortable working independently in a remote environment

Nice To Haves

  • Experience in intralogistics automation (AS/RS, conveyors, sortation, AGVs/AMRs, warehouse control systems)
  • Familiarity with modernization and retrofit strategies for industrial automation systems
  • Experience supporting service sales or installed base development initiatives
  • Knowledge of lifecycle cost analysis and asset risk assessment

Responsibilities

  • Maintain and govern the asset registry and lifecycle database for all customer systems and equipment
  • Ensure asset data accuracy, completeness, and ongoing updates across the installed base
  • Define and manage asset lifecycle stages, including commissioning, maturity, obsolescence, and end-of-life
  • Develop multi-year lifecycle, modernization, and replacement plans for customer systems
  • Identify aging, obsolete, or high-risk assets and propose mitigation or upgrade strategies
  • Partner with technical and service teams to define standard modernization and upgrade offerings
  • Support the growth of service and modernization revenue by identifying opportunities within the installed base
  • Collaborate with Sales and Service Directors to align lifecycle plans with commercial strategies
  • Provide lifecycle insights and asset intelligence to support customer proposals and business cases
  • Work closely with Service Directors to align asset strategies with regional and customer-specific service plans
  • Coordinate with the Service Operations Manager to ensure lifecycle strategies are operationally feasible
  • Partner with Sales to support customer engagement, forecasting, and pipeline development related to modernization and replacement
  • Develop dashboards and reports related to asset health, lifecycle status, and modernization pipeline
  • Track KPIs related to installed base coverage, lifecycle risk, and upgrade penetration
  • Provide regular updates and recommendations to the Senior Service Manager

Benefits

  • We cover 100% of the premiums for you and your eligible dependents.
  • 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
  • Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
  • Ancillary Insurances: Including vision, accident, and critical illness insurance.
  • Generous Paid Time Off: Achieve the optimal work-life balance.
  • Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
  • Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
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