Service cordinator/ CX manager

Tri-County Ford • Buckner, KY

3d

About The Position

Tri County Ford is looking for a full-time Service Appointment/CX Manager. At Tri County Ford you will find the opportunities, resources, and support you need to grow and develop professionally.

Requirements

• Basic skills with computer and other office machines.
• Professional personal appearance.
• Teamwork is imperative.
• Problem solver.
• Ability to work well with customers and present a friendly, helpful attitude at all times.
• Outgoing disposition
• Detail oriented.
• Mon-Fri 7:30-4:30
• No Weekends

Responsibilities

• Responsible for helping Service Advisors incoming and outgoing Service calls
• Scheduling Pickup/Delivery customers
• Verify customer information and assist the customer in setting an appointment to address their service needs.
• Scheduling Mobile Service Appointments
• Assisting in delivering vehicles to customers houses
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees