Visions Federal Credit Union-posted 9 months ago
$26 - $34/Yr
Full-time • Entry Level
Dumont, NJ
Credit Intermediation and Related Activities

We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be. Work with us - and be part of something bigger than banking. In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like… Pension Plan, 401k Plan, and 401k matching contributions, Excellent health benefits, Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO), More than ten paid holidays per year, Wellness program, Tuition reimbursement, Student loan repayment, Employee recognition program, Educational incentives, ...and more!

  • Deliver exceptional service to our members as the primary contact for members regarding the status of their account and any escalation.
  • Assist members in setting up new business, consumer, and IRA accounts.
  • Resolve account related concerns, provide general credit union information, intake and process loan applications including residential mortgage lending.
  • Rotates to perform branch duties to include Member Service Representative activities.
  • Assist Sr Branch Member Account Specialist and Member Service Representative staff with member approvals, questions, or concerns.
  • Act on notary and Signature Guarantee requests.
  • Associate degree required with 1-3 years of experience; 3-5 years of relevant experience will be considered in lieu of a degree.
  • Obtain notary license within 1 year of acceptance of role.
  • Proficient in the Microsoft Office Suite programs.
  • Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
  • Bachelor's degree preferred.
  • 3-5 years' experience in customer service, retail, banking or financial services industry.
  • Pension Plan
  • 401k Plan
  • 401k matching contributions
  • Excellent health benefits
  • Flexible Paid Time Off (PTO)
  • Volunteer Time Off (VTO)
  • Wellness Time Off (WTO)
  • More than ten paid holidays per year
  • Wellness program
  • Tuition reimbursement
  • Student loan repayment
  • Employee recognition program
  • Educational incentives
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