Service and Product Assistant

Fairview Health Services • Minneapolis, MN

3d • Onsite

About The Position

At Fairview, we believe in the power of possibility — within ourselves, our teams, and the communities we serve. We believe that leadership isn’t just a title — it’s a mindset we all share. Whether you’re providing hands-on care, innovating behind the scenes, or supporting those who do, your work matters.
Fairview is looking for a Service and Product Assistant at the University of Minnesota Medical Center (West Bank) in Minneapolis, MN. This is a 0.7 FTE (56 hours every two weeks) hours for this role will be: 6:00 am- 2:30 pm week 1: Mon, Wed, Thurs Week 2: Tues, Thurs, Sat, Sun This position is a member of Local SEIU 113 union.
To receive, deliver, replenish, clean, and maintain appropriate equipment/supplies/linen/forms. To assist with maintaining inventory control.

Requirements

• High School Diploma/G.E.D.

Responsibilities

• Receive, deliver, replenish, clean, and maintain supplies/equipment/linen/forms including stat room, patient rooms, inventory locations, and other areas, as appropriate.
• Assist with maintaining adequate inventory levels of equipment and supplies. Understanding of inventory control concepts with the ability to calculate par levels and adjust levels as necessary.
• Identify product name, purpose, and connection (if any) with other products.
• Coordinate the delivery of items arriving at the dock; assemble apply/remove properly tag/transmitter, and log into computer.
• Respond to user/Materials Support Center requests for equipment/supplies/linen/forms with special attention to emergency request.
• Assure that excess inventory in totes is accounted for, documented, and properly routed.
• Match instruments from the Central Processing Center (CPC) to surgical supply pathway packs and linen packs.
• Conduct cycle counts on a routine basis, identifying inventory require adjustments.
• Assure appropriate rotation of rental equipment.
• Locate/remove products due to product recall/product change.
• Perform gross decontamination of instruments, clean, rinse, and properly route utensils. Decontaminate and clean patient care equipment such as, but not limited to: IV pumps’ sequential compression devices; syringe pumps’ warmers; respiratory care equipment; blood pressure apparatus’ walkers’ commodes orthopedic apparatus; case carts etc. Decontaminate and clean laboratory glassware; general laboratory waste; etc.
• Monitor a replace disinfectant in sinks and automatic equipment.
• Answer telephones as needed.
• Operate computer for supply requests, equipment requests, equipment tracking, productivity reporting, etc.
• Follow established policies and procedures.
• Differentiate between requests; urgent, routine, and emergency (life threatening) for products, supplies, and equipment. Respond to requests and according to priority of emergency, urgent and routine, prioritize patient related needs first.
• Differentiate between supply usage, routine, special cause, patient volume change and cyclical changes. Alerts Inventory Specialist to inventory variances, stock-outs, and defects, etc.
• Prioritize meeting inventory needs and patient care needs so there are no short term or long-term negative impacts.
• Demonstrate effective communication skills by listening respectfully, giving balanced feedback directly and honestly, talking with others to clarify differences and utilizing first party communication.
• Collaborate with nursing staff and SPAN staff in making unit inventory decisions.
• Follow through on caregivers inquires, requests, complaints. Keep caregiver up to date about progress of request.
• Maintain and assure patient confidentiality
• Other duties as requested and required.
• Meets all role-related and age-specific competencies

Benefits

• Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/localseiu

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED