Service and Install Technician

State Industrial - Recruiting•Tampa, FL

13d

About The Position

State Cleaning Solutions, a division of State Industrial Products, is a rapidly growing sales and service provider. We serve the hospitality and healthcare marketplace by designing, implementing and maintaining cleaning and sanitization programs. Our customers include restaurants, hotels, care homes and institutions among many others. State Cleaning supplies the equipment and chemicals needed to ensure customer and guest satisfaction, then backs up our programs with an extensive 24/7 service network. WHAT'S IN IT FOR YOU: We have a dedicated crew of more than 700+ innovative and dedicated employees. Here are a few reasons why we’d make a great team: Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement. Work-life balance. We work a typical Monday-Friday 8a-4p work day with a rotating on-call schedule. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. POSITION SUMMARY: State Cleaning Solutions, Installation Technician is responsible for coordinating and completing required installs for the assigned district. This position will also support warehouse inventory initiatives and service call support.

Requirements

High school diploma
Ability to operate assigned vehicles according to corporate fleet policy
Proven ability to sell value added products
High degree of mechanical aptitude (Plumbing, electrical, mechanical)
Efficient at problem troubleshooting and resolution
Exceptional customer service skills and interface
Must be able to lift up to 60 lbs.

Nice To Haves

Preferred previous warewashing/laundry experience
Customer service/sales background

Responsibilities

Manage Installs in the assigned region
Take installation requests from the manager for the district and record them for follow-up
Ensure equipment and product is available prior to install to complete installs in one stop
Control the quality of all installations including equipment, product and support material installations, i.e. wall-charts, MSDS, order guides, etc.
Manage Install schedule and assigned workflow
Assist in inter-district coverage when needed
Assist in inventory control and ordering
Submit asset movement forms for all inventoried equipment being installed
Utilize our handheld device software for all parts, equipment and products delivered
Improve technical knowledge of machines and equipment
Maintain contact with technical support from vendors
Maintain equipment manuals and encourage access by all reps
Assist with other service issues as assigned
Respond to service requests from reps and supervisor
Maintain all company-issued equipment, vehicles, etc
Other duties as assigned
Must be able to work flexible hours as needed