Service Advisor

Hedrick's Chevrolet • Clovis, CA

106d • $45,000 - $100,000

About The Position

Are you passionate about automobiles and skilled in customer service? We're seeking a dynamic individual to join our team as an Automotive Service Advisor at Hedrick's Chevrolet. As the primary point of contact for our customers, you'll play a crucial role in ensuring their satisfaction and maintaining the high standards of our dealership.

Requirements

• Previous experience in automotive service or customer service preferred.
• Strong communication and interpersonal skills.
• Computer proficiency is essential; experience with dealership software is a plus.
• Bilingual proficiency (English/Spanish) is an advantage.
• Ability to thrive in a fast-paced environment and prioritize tasks effectively.
• A positive attitude and a commitment to delivering exceptional customer service.

Responsibilities

• Greet customers promptly and courteously, assessing their needs and providing expert advice on automotive services and repairs.
• Schedule service appointments and manage repair orders efficiently using our computer systems.
• Communicate effectively with customers, technicians, and other team members to ensure timely completion of repairs and maintenance.
• Provide accurate estimates for service costs and explain recommended services to customers in a clear and understandable manner.
• Maintain thorough records of customer interactions, service history, and vehicle information in our database.

Benefits

• Competitive wage with performance-based incentives.
• Comprehensive training program to support your professional development.
• Health, dental, and vision insurance plans.
• Profit sharing retirement plan
• Employee discounts on automotive services and vehicle purchases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers